Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates on IT/Videoconferencing systems, including servers, networks, and workstations. Managing cloud platforms such as Azure. Creating and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT More ❯
your feet and outside of the box. That being said, we do provide a full & engaging training curriculum (including group classes, 1 on 1 sessions, and a library of video documentation) to all new PC’s which is administered by seasoned TLS Project Managers. Team Work: after you “graduate” from the entry level PM training program, you will be … in direct contact with your team inperson, over messaging apps, video-conferencing, or over e-mail to ensure that you have as many resources as possible at your fingertips. Quality Assurance: because of the complexity of the projects we handle, QC (“quality checking”) our work product is absolutely necessary. We strive to create an open environment where questions More ❯
your feet and outside of the box. That being said, we do provide a full & engaging training curriculum (including group classes, 1 on 1 sessions, and a library of video documentation) to all new PC’s which is administered by seasoned TLS Project Managers. Team Work: after you “graduate” from the entry level PM training program, you will be … in direct contact with your team inperson, over messaging apps, video-conferencing, or over e-mail to ensure that you have as many resources as possible at your fingertips. Quality Assurance: because of the complexity of the projects we handle, QC (“quality checking”) our work product is absolutely necessary. We strive to create an open environment where questions More ❯
