1 of 1 Video Conferencing Jobs in Scotland

IT Onsite Support Engineer

Hiring Organisation
Aristocrat
Location
Glasgow, Scotland, United Kingdom
where appropriate 3rd line technical support to Aristocrat users across office, remote, and hybrid working environments. Respond to incidents and service requests via ServiceNow, video call/phone, email, remote support tools, and walk-up support channels. Fix and resolve issues relating to Windows, macOS, Microsoft 365, mobile devices … printers, workplace technology, and meeting room environments, including video conferencing platforms, collaboration tools, room-based AV systems, conferencing bars, cameras, microphones, touch panels, and associated meeting room hardware. Ensure tickets are correctly logged, prioritised, updated, and resolved in line with agreed service levels. Take ownership of support ...