Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application … as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of More ❯
service delivery, putting the customer at the heart of I.T Service action. Key Responsibilities Contribute to the development and implementation of the technical aspects of the IT strategies including desktop and server builds, deployment methods, security and messaging systems and network and telephony management. Contribute to and at times lead the project management of capital and departmental projects, technical … 3rd line support in a large Hyper-V/Microsoft/HPE Aruba environment. Specialist Knowledge Essential Criteria Ability to support the following technologies to 1st line: - Large, complex virtual server infrastructure Large, complex virtualdesktop infrastructure Enterprise server & storage (SAN) Solutions Backup and disaster management solutions Enterprise web and e-mail appliance and solutions, including anti … Office Business critical corporate databases management and housekeeping. E.g. SQL server. SSL/Certificate Services How Identified : Application Desirable Criteria Ability to support the following technologies to 2nd line: - Virtual Server Environment VirtualDesktop Environment Thin client deployment Network Storage solutions Safeguarding Solutions Sophos XG appliance and enterprise solutions Microsoft server infrastructure: - SCCM, Group Policies, Active Directory More ❯
identity security, endpoint management, compliance, and cloud security, ensuring a secure and scalable IT infrastructure aligned with industry best practices. Experience with Layer 7 firewalls, VPNs, SD-WAN, and VirtualDesktop Infrastructure (VDI) is a plus. Your key responsibilities will include: 1. Microsoft Security & Identity Management Design and implement Zero Trust Security Architecture within Microsoft 365 and Azure … compliance tools. 5. Network Security & Infrastructure Protection (Plus Skills) Experience with Layer 7 firewalls (Cisco, Fortinet, Palo Alto, Sophos), VPNs, and SD-WAN is a plus. Familiarity with VirtualDesktop Infrastructure (VDI) solutions for secure remote access is beneficial. 6. Security Governance & Awareness Lead cybersecurity awareness initiatives and enforce best practices. Assess third-party vendor security risks and More ❯
Strong knowledge of Microsoft 365 Proficiency with Windows Server and Active Directory, including Group Policy Experience with Azure AD integration and Intune device management. Knowledge of virtualization platforms (Azure VirtualDesktop, etc) The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to More ❯
and are exploring automation opportunities and support improvement efforts within our expanding technology environments. The Technology Service Centre - Service Desk Analyst provides first and second-line support for all desktop applications and technology-related activities. The core goal is to deliver Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors, including … with support changes and adhering to company policies and incident management processes Remotely diagnosing and troubleshooting PC, printer, telephone, mobile (where applicable), VPN, and software issues Possessing knowledge about VirtualDesktop Infrastructure/Citrix environments Researching solutions using available knowledge bases Advising users on appropriate actions Logging all inquiries and incidents Assigning unresolved incidents to appropriate support teams … escalation procedures To be successful, you should have: Management Call Center support experience Associate's or Bachelor's degree in a related discipline or equivalent work experience Previous technical desktop support experience, including MS Office Suite and customer service skills Knowledge of PC hardware and software Flexibility to work various hours and shifts, including holidays Knowledge of call center More ❯
Out in Science, Technology, Engineering, and Mathematics
have 'Respect for Our Customers' Time.' Technology Service Centre's Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors …/updates and adherence to the Company Policies and Incident Management process Remotely diagnose and troubleshoot PC, printer, telephone, mobile (where applicable), VPN and software issues Possess knowledge about Virtual Desktops Infrastructure/Citrix environment Research solutions using available knowledge base Advise users on appropriate action Log all inquiries and incidents as required Assign unresolved Incidents to appropriate support … escalated via the identified escalation management procedure Qualifications Management Call Center support experience Associate's (or Bachelor's) degree in a related discipline or equivalent work experience Previous technical desktop support experience, experience with MS Office Suite products, and customer service/soft skills experience Knowledge of PC hardware and software Flexibility in working hours Knowledge of call center More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
operations using tools (PowerShell, DevOps, Azure CLI) Uphold cloud governance Enhance performance and scalability of cloud infrastructure Creating prototypes according to user requirements Administer, support, and improve the Azure VirtualDesktop environment. Essential skills: At least 3 years of experience in cloud engineering, on the Microsoft Azure platform Proficient in scripting and automation tools Excellent understanding of Azure … VirtualDesktop environment IT support experience Desirable skills: Certifications in Azure Computer Science (or other relevant) degree Experience working in a professional services environment For more information on the role or to apply, please contact Anna or apply here. More ❯
of our cloud infrastructure and services. Manage and automate cloud operations using tools such as PowerShell, Azure CLI, Azure DevOps, and Azure Monitor. Operate, maintain, and enhance the Azure VirtualDesktop (AVD) environment. Assist in the design and implementation of cloud solutions using Microsoft Azure services, such as virtual machines, storage accounts, networking, security, backup, and disaster More ❯
of our cloud infrastructure and services. Manage and automate cloud operations using tools such as PowerShell, Azure CLI, Azure DevOps, and Azure Monitor. Operate, maintain, and enhance the Azure VirtualDesktop (AVD) environment. Assist in the design and implementation of cloud solutions using Microsoft Azure services, such as virtual machines, storage accounts, networking, security, backup, and disaster More ❯
of our cloud infrastructure and services. Manage and automate cloud operations using tools such as PowerShell, Azure CLI, Azure DevOps, and Azure Monitor. Operate, maintain, and enhance the Azure VirtualDesktop (AVD) environment. Assist in the design and implementation of cloud solutions using Microsoft Azure services, such as virtual machines, storage accounts, networking, security, backup, and disaster More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Hays
of the following skills, then LETS TALK! Hands-on experience with Azure cloud platforms. Strong understanding of networking, virtualisation, and cloud security principles. Operate, maintain, and enhance the Azure VirtualDesktop (AVD) environment. Experience with monitoring and logging tools (e.g., Azure Monitor, CloudWatch, Prometheus). Expert in setting up and managing host pools, session hosts, user access, application More ❯
Salford, Greater Manchester, North West, United Kingdom
Blackwater Recruitment Ltd
personal development. The Role As the firms go-to Cloud Engineer, youll be instrumental in designing, deploying, and supporting Azure cloud environments, driving security, scalability, and performance. From Azure VirtualDesktop optimisation to supporting modern collaboration tools like RingCentral and Microsoft Copilot Studio, youll play a key part in shaping the digital future of a nationally recognised legal … and optimise cloud infrastructure on Azure, ensuring performance, availability, and cost-efficiency. Automate processes and operations using tools such as PowerShell, Azure CLI, and Azure DevOps. Oversee the Azure VirtualDesktop (AVD) estate from host pool setup to session host management and FSLogix profiles. Collaborate with technical leaders to design secure, scalable cloud-based solutions and support disaster More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Bydand Recruitment Group
offers a hybrid working arrangement of 2 days in the office/3 days working from home. More about the opportunity Design, deploy & manage Azure cloud infrastructure Administer Azure VirtualDesktop (AVD) environment Automate cloud operations with PowerShell, Azure CLI, and DevOps Monitor performance, compliance, security & cost-efficiency Support cloud-based apps & systems (e.g. RingCentral) Collaborate on billing More ❯