Infrastructure Analyst. Purpose of the Role: Responsible for providing IT support to the business and assisting the infrastructure technical engineers in the day-to-day management of server and desktop systems. Work closely with the Retail Team to resolve technical issues with PICO, c2c’s ticket issuing system. Responsible for providing support for all applications, business systems, desktop … will be based out of the organisation’s Central London HQ with occasional travel required along the route when requested. Experience and Qualifications Required: Experience of working in a desktop support environment with a track record of providing excellent customer service when resolving incidents and requests is required Experience of administering AD and Entra ID Experience of supporting mobile … devices and Mobile Device Management tools Experience of VMWare and virtualisation and working with Azure VirtualDesktop SCCM and InTune experience Excellent understanding of licensing requirements. Must ensure that this knowledge is always current and work to understand all c2c environments where licensing is applicable. Ability to communicate clearly and tactfully with all levels of staff A highly More ❯
and monitoring SCCM and endpoint protection Had experience with Migrations of Office 365, including emails, SharePoint, and OneDrive Understanding of Data Centers (DCs) and Hyper-V Experience with Azure Virtual Desktops Hands-on experience with Office 365 monitoring tools If you are experienced Infrastructure Engineer and are looking for your next opportunity within an exciting growing business, feel free More ❯
