1st Line IT Support Engineer
- Hiring Organisation
- Wanstor
- Location
- Moreton-in-Marsh, Gloucestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
related issues Own incidents, service requests and changes through to resolution, ensuring clear communication with customers throughout Support and maintain Microsoft 365 environments, including Exchange Online, identity, and access management Troubleshoot mail flow, authentication (MFA), and connectivity issues across hybrid/cloud environments Manage users, devices and policies … Deploy and support end-user devices using Intune, Autopilot and MDM solutions Diagnose and resolve network issues across LAN, WAN and Wi-Fi environments (VPN, routing, switching) Monitor and maintain customer environments, including backups and infrastructure health Produce clear documentation for fixes, changes and deployments Experience Required Solid ...