1 of 1 Virtual Machines Jobs in Telford

role in ensuring the stability, performance, and continuous improvement of our robotic process automation (RPA) services. This role is essential in supporting the live operations of virtual machines and automated solutions that underpin critical business processes across HMRC. You will be responsible for monitoring, maintaining, and enhancing the live RPA environment, ensuring that robotic processes run efficiently … service improvement initiatives. Job description As a Robotic Live Service Analyst working in Robotic Process Automation (RPA) you will: Monitor, maintain and ensure the safe running of our virtual machines. Try to improve and enhance processes where possible to achieve the desired outcome in a more efficient way. Help modify, enhance or adapt existing systems and solutions, integrating … of their issues. Ensure service incidents are worked within Service Level Agreements (SLAs). Ensure work requests are actioned within SLAs. Monitor, maintain and support the running of virtual machines. Liaise with System Developers, Managers and Business Experts throughout project process to completion. Contribute to retrospectives and lessons learnt sessions after deployment of solutions with developers. Assure high More ❯