2 of 2 VoIP Jobs in Bolton

telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls ...

technical support or helpdesk environment Strong troubleshooting and problem-solving skills Experience using CRM or ticketing systems Good understanding of hosted systems, VoIP, or network infrastructure and remote support tools Excellent communication and customer service skills Ability to prioritise workload and manage multiple tasks effectively Desirable: Experience with hosted systems … VoIP, or network infrastructure Familiarity with SLA-driven environments Knowledge of engineering coordination or field service operations Key Competencies Customer-focused with a proactive approach Strong attention to detail and organisational skills Effective team player with the ability to work independently Clear and confident communicator Adaptable and able to work ...