appropriate security levels for users Troubleshooting skills for routers, printers, and other hardware Prior Service Desk, Desktop Support, or general IT Support experience Experience with Network Hardware, Active Directory, VoIP Telephony systems This is an excellent opportunity to join an organisation that invests in their people and believes in organic growth. More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable, Pro-rata
East London, London, England, United Kingdom Hybrid / WFH Options
Oscar Technology
and 3rd line technical support for end-users and clients (desktop, server, and mobile devices). Deliver telephone and remote support , ensuring timely resolution of issues. Troubleshoot and support VoIP telephony systems at a basic to intermediate level. Monitor and maintain data center operations , ensuring uptime, performance, and hardware reliability. Handle PRTG monitoring , NTFS permissions, VLAN configuration, and access control. … security, and related cloud components. Solid understanding of Windows Server environments , Active Directory , and Microsoft 365 administration. Experience with Cisco networking technologies including firewalls, switches, and VPNs. Familiarity with VoIP systems and telephony troubleshooting. Confident in managing NTFS permissions , VLANs , and access control systems. Ability to work both independently and collaboratively in a team. Strong analytical and problem-solving abilities. More ❯
