with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and verbal Able More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
smooth hand-over, maintain knowledge base and drive continuous improvement. Participate in change management, patching rollouts, service improvements and SLA/quality assurance. Provide expert support for telephony and VoIP systems, business mobile networks, intercoms and associated connectivity. Perform root-cause analysis for recurring incidents and implement corrective/preventative measures. Monitor system health, performance and proactively identify vulnerabilities Liaise … Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity services. Good understanding of cybersecurity best practices, backup & continuity solutions. Excellent analytical, troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work More ❯
Doncaster, South Yorkshire, England, United Kingdom
Austin Banks
1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and … to work independently and as part of a team. A positive, can-do attitude and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco More ❯
1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and … to work independently and as part of a team. A positive, can-do attitude and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco Call us today on (phone number removed), to discuss this position. More ❯
Sheffield, South Yorkshire, England, United Kingdom
Get Staffed Online Recruitment Limited
experiences. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and effective solutions. With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The Role This is a full-time on-site role for a Sales and Account … organisational abilities. Key Responsibilities Key responsibilities include, but are not limited to: Develop and maintain strong relationships with new and existing business customers. Create tailored solutions combining leased lines, VoIP, Microsoft services, and cyber security products. Manage the full sales cycle from prospecting to closure and account development. Work closely with our client’s technical teams to design and deliver More ❯