7 of 7 VoIP Jobs in the Thames Valley

resolution of incidents consistent with established SLAs Follow detailed Asset Management procedures Provide testing and support services for conferences Assist with troubleshooting internal VoIP telephones Coordinate with internal IT infrastructure support groups to appropriately escalate incidents Escalate unresolved incidents to other technical support for execution. Documenting customer communication and technical ...

Outlook, Teams, SharePoint) Troubleshoot desktops, laptops, printers, and peripherals Perform basic network troubleshooting (WiFi, connectivity) Manage user onboarding/offboarding and permissions Support VoIP, CloudAlly backups, and simple data restores Maintain documentation in IT Glue and follow SOPs What You'll Need: Experience in a 1st Line/Service Desk ...

technical training to partners and internal teams. Post-sales: resolving complex technical issues and creating knowledge base resources. About You Strong technical knowledge of VoIP, Unified Communications, IP PBX, DECT, networking, firewalls, and VPNs. Experience analysing SIP traces, PCAPs, and troubleshooting network issues. Confident communicator, capable of delivering training ...

activities and handover details Required Skills & Experience Proven experience with telco network deployments Strong knowledge of Netstar platforms/solutions Understanding of IP Networking, VoIP, and telecom infrastructure Ability to troubleshoot under time-sensitive conditions Customer-facing experience with clear communication skills Nice to Have Certifications in telecom or networking ...

Technical Consultant IT Comms Distributor Berkshire Are you an experienced Technical Consultant who has their hand on the pulse of technology? If you have a passion for IT and Telecommunications and you are looking for ...

equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience … supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral ...

equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience … supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral ...