Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Building Society Group
We have two vacancies to join our expanding NetworkVoice Team as NetworkVoiceEngineer to support the Mitel Telephony platform used across Yorkshire Building Society. This role is a varied and can be quite fast paced where no two days are the same. We … in our Bradford and central Leeds offices. The team operate a 24 x 7, 365 day on call rota. About the role As Telephony VoiceNetworkEngineer, you will - Manage and support the telephony applications for our main sites and branch network Troubleshoot complex telephony problems … across suppliers and departments using a logical and methodical approach Assist in the planning and implementation of related projects and report on progress to Network Services Lead Provide out of hours support through on call and planned changes to keep our systems running smoothly Ensure documentation meets the required More ❯
Harvey Nash are seeking an experienced Voice Solutions Engineer on behalf of our client. This role involves working on projects and operational activities across the UK, Spain, Ireland, and France, capturing requirements, proposing technology solutions, and ensuring compliance with design standards and governance. Key Responsibilities: Provide technical delivery … and design support for voice/telephony projects. Commission work from third-party suppliers and ensure quality assurance. Stay updated on vendor roadmaps and industry trends. Ensure designs comply with standards and Infosec requirements. Support audit and compliance activities. Communicate with colleagues to capture project requirements. Create and maintain … project plans and schedules. Drive Continuous Service Improvement (CSI) for performance and security. Qualifications: Experience in voice solution design and administration. Expertise with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC More ❯
Harvey Nash are seeking an experienced Voice Solutions Engineer on behalf of our client. This role involves working on projects and operational activities across the UK, Spain, Ireland, and France, capturing requirements, proposing technology solutions, and ensuring compliance with design standards and governance. Key Responsibilities: Provide technical delivery … and design support for voice/telephony projects. Commission work from third-party suppliers and ensure quality assurance. Stay updated on vendor roadmaps and industry trends. Ensure designs comply with standards and Infosec requirements. Support audit and compliance activities. Communicate with colleagues to capture project requirements. Create and maintain … project plans and schedules. Drive Continuous Service Improvement (CSI) for performance and security. Qualifications: Experience in voice solution design and administration. Expertise with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC More ❯
Harvey Nash are seeking an experienced Voice Solutions Engineer on behalf of our client. This role involves working on projects and operational activities across the UK, Spain, Ireland, and France, capturing requirements, proposing technology solutions, and ensuring compliance with design standards and governance. Key Responsibilities: Provide technical delivery … and design support for voice/telephony projects. Commission work from third-party suppliers and ensure quality assurance. Stay updated on vendor roadmaps and industry trends. Ensure designs comply with standards and Infosec requirements. Support audit and compliance activities. Communicate with colleagues to capture project requirements. Create and maintain … project plans and schedules. Drive Continuous Service Improvement (CSI) for performance and security. Qualifications: Experience in voice solution design and administration. Expertise with Alvaria SIPhony Contact Centre and Genesys cloud platform. Knowledge of Avaya handsets and Alvaria softphone. Experience with PCI compliant telephony solutions. Familiarity with Ribbon Sonus SBC More ❯
