Technical Account Manager
- Hiring Organisation
- Jobleads-UK
- Location
- Cheltenham, England, United Kingdom
incident response Ability to understand end-to-end customer environments (cloud, infrastructure, security stack) Experience with security tools (e.g. SIEM, EDR, SOAR, DLP, vulnerability management) Able to interpret and translate security metrics into clear risk-based narratives Proven ability to build and maintain 12-month technical roadmaps with … gaps and align solutions/services to mitigate risk Strong communication and storytelling skills , adapting for technical and non-technical audiences Familiarity with service management practices (e.g. ITIL, ticketing systems) Relevant certifications (e.g. CISSP, CISM, Security+, cloud security ) – desirable Proactive, accountable, and customer-focused mindset with strong ownership ...