1 of 1 Vulnerability Management Jobs in Huddersfield

Service Manager

Hiring Organisation
MRJ Recruitment
Location
Huddersfield, England, United Kingdom
senior IT Service Manager to strengthen operational governance and drive service excellence across the business. You’ll own key operational processes including incident management, service controls and risk mitigation, working alongside senior technical and delivery stakeholders to ensure systems remain stable, secure and scalable. Key responsibilities Own and lead … technical incident management (including P1/P2 incidents and out-of-hours escalation) Act as incident commander during major incidents, managing communications and mitigation strategies Define, maintain and report on SLAs, SLOs and service health metrics Oversee service desk triage processes, priorities and ceremonies Lead cyber incident response ...