switches • Monitor network performance and troubleshoot issues to ensure minimal downtime. • Liaise with Group Network and IT department for 3rd line escalation. • Liaise with WAN service providers for installations and issues. • Ensuring assets are recorded correctly in our Equipment database. • Managing backups and spares. • Testing and performing recovery. • Maintain accurate More ❯
switches • Monitor network performance and troubleshoot issues to ensure minimal downtime. • Liaise with Group Network and IT department for 3rd line escalation. • Liaise with WAN service providers for installations and issues. • Ensuring assets are recorded correctly in our Equipment database. • Managing backups and spares. • Testing and performing recovery. • Maintain accurate More ❯
service providers. What We're Looking For Proven experience in an IT 2nd line support technical role. Strong knowledge of Windows, networking (LAN/WAN, VPNs). Server installation and maintenance. Some experience in a cabling and wiring. Ability to troubleshootIT issues and provide effective solutions. Strong communication skills and More ❯
to troubleshoot problems. Basic knowledge of PowerShell scripting Basic knowledge of Thin Client technology. Knowledge of Android and other mobile operating systems. Knowledge of WAN, LAN and wireless. Strong knowledge of Desktop and Laptop hardware and be able to diagnose and resolve hardware issues Knowledge of WAN, LAN and wireless More ❯
