Solihull, England, United Kingdom Hybrid / WFH Options
IP-People
private medical, income protection, and enhanced pension) The Role As a Project Manager within the delivery function, you’ll take ownership of a wide range of infrastructure projects—including WAN, LAN, Wi-Fi , and Network Security implementations. From early engagement through to completion, you’ll ensure every aspect runs to time, scope, and budget, while maintaining best-in-class customer … and coordinating technical teams with precision and clarity. Your Key Responsibilities... Lead end-to-end delivery of complex infrastructure projects—owning scoping, planning, resourcing, risk management, and reporting (LAN, WAN, Wifi, Networking) Act as the main point of contact for clients, ensuring regular updates and seamless coordination across internal teams Maintain rigorous project governance including SoWs, RAID logs, PIDs, and … internal KPIs, and ensuring knowledge transfer is smooth and complete What You’ll Bring... 5+ years’ experience managing IT or telecoms infrastructure projects Strong knowledge of network technologies: LAN, WAN, Wi-Fi, and security protocols PRINCE2 Practitioner certification (MSP or similar qualifications a bonus) Proficient with project tools like MS Project, Monday.com, Trello, or Smartsheet Highly organised with exceptional attention More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
the C-Level Connection - Build and deepen strategic relationships at the executive level, becoming a trusted advisor. Create Tailored Solutions - Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security. Lead from the Front - Drive client strategy, engagement, and delivery, all with measurable outcomes. What You'll Do as our Account Director: Set the Vision - Collaborate … Excellence - Partner with service teams to ensure execution is seamless and client satisfaction stays high. What You Bring – Your Experience Matters: 5+ years proven success in Managed LAN and WAN solution sales. You know the MSP/ISP space and thrive on enterprise-level conversations. Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar). Strong knowledge of Network Security … At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
for a strategic customer base, driving both growth & long-term retention while delivering exceptional customer value. Advise with Authority - Act as a trusted advisor, guiding clients through high-value WAN, LAN, WiFi, and Network Security solutions. Drive Growth - Uncover new opportunities and unlock revenue through smart cross-sell and upsell opportunities. Build True Partnerships - Strengthen client relationships and align solutions … full responsibility for your customer portfolio, driving retention, profitability, and long-term growth. Be a Strategic Partner - Build senior-level relationships, guide customer strategy, and deliver solutions across LAN, WAN, WiFi, and Network Security. Drive Sales Excellence - Own the full sales cycle from pipeline to close, using models like SCOTSMAN to qualify and convert opportunities. Plan and Perform - Create actionable … Customer Success, Service Delivery, and internal teams to ensure flawless execution and ongoing client satisfaction. What You Bring – Your Experience Matters: 3+ years proven success in Managed LAN/WAN solution sales. Experience of recurring revenue models in an ISP or IT Managed Services environment. Tech know-how of Cisco, Fortinet, Meraki, Extreme (or similar vendors), and Network Security tools. More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
our Service Delivery Manager, you'll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WANNetwork Products and Services. Your Role: Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service … ll Bring: 5+ years' experience in a customer service role managing B2B customer relationships in IT, Telecoms, or Infrastructure. Experience of managing customer service in the delivery of Lan, Wan, Wifi or Security solutions. Strong emotional intelligence to build meaningful and successful relationships. Experience as a customer advocate and internal champion. Proven track record in customer satisfaction, reporting and service … At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need More ❯