CCaaS Application Architect
Brighton, England, United Kingdom
JR United Kingdom
Past titles may include Solutions Architect, Systems Architect, Technical Architect. Experience must include: Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise More ❯
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