2 of 2 WebEx Jobs in Glasgow

This is Level 2 support role within Customer Experience (CX) Support Operations, responsible for providing confident, customer-focused technical and operational support across Cisco Webex and wider CX tooling, services and support processes. The role acts as an escalation point for incidents and requests, owning assigned tickets … Here are a few examples of what you could be involved with: Provide Tier 2 application, solution and operational support for major Cisco Webex clients. Own incidents and service requests end-to-end, keeping tickets recorded, prioritised, updated and on track. Investigate and troubleshoot issues, resolving where possible ...

Support Consultant - Cisco to join the CX Support Operations. This Level 2 role focuses on confident technical and operational support for Cisco Webex and related CX tooling, handling incidents end-to-end, and escalation when required. You will join a team that values ownership, collaboration, and delivering clear customer ...