IT Support Engineer / Service Desk Analyst
- Hiring Organisation
- AWD online
- Location
- Barnsley, South Yorkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
resolve and update incidents and service requests, keeping users informed and escalating when required Workplace Technology Support: Troubleshoot Microsoft 365, hardware, software, printing, Wi-Fi, VPN, access and connectivity issues Endpoint and Device Management: Build, configure, deploy and support laptops, desktops, mobile devices, peripherals and meeting-room equipment … occasional out-of-hours work may be required subject to company arrangements DESIRABLE Knowledge of Windows 11, Outlook, Teams, OneDrive, mobile devices, peripherals, Wi-Fi, IP addressing and VPNs Familiarity with Active Directory, Microsoft Entra ID, Group Policy, endpoint-management or software-deployment tools Experience supporting multiple sites ...