personal computer hardware configuration and setup Understanding of basic Networking and troubleshooting Basic understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer More ❯
courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client More ❯
courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client More ❯
courses, internally with Sales/Marketing teams and directly with Customers. Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc. Post-Sales, 2nd-Line Technical Support Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client More ❯
facilities (e.g. heating, lighting, basic plumbing). Liaise with external contractors for specialist maintenance tasks where needed. Provide basic IT/user support (e.g. setting up monitors, printers, Wi-Fi troubleshooting). Monitor and replenish office supplies and maintenance stock. Ensure health & safety standards are met across all sites. Act as point of contact for emergency or urgent More ❯
Once built install Applications, peripherals & add to relevant AD groups Apply Windows and Office updates where applicable Get user to log into the new/rebuilt device Test Ozone WIFI Test 4G WIFI Update user records/Inventory Hand new device to user Mandatory Knowledge Required Some AD experience (Adding objects groups) Windows 10 & 11 Knowledge (OneDrive, System logs) Troubleshooting More ❯
every day, solving problems, keeping things running smoothly, and making sure the tech just works. From fixing end-user devices and supporting meeting room kit, to looking after the WiFi and keeping records up to date, you'll be the person everyone turns to when they need help onsite. It's varied, fast-paced, and no two days are the … What You'll Be Doing as an Onsite Engineer Supporting a mix of hardware, software, and network systems onsite Troubleshooting meeting room hardware, end-user devices, and network/WiFi issues Carrying out SmartHands tasks like installs and maintenance Managing Meraki MAC address whitelisting and WiFi password changes Running quick checks and reports through the Meraki dashboard and firewall logs … be better About You You've worked in 2nd line or onsite support before and enjoy being hands-on Confident troubleshooting across hardware, software, and networks Experience with Meraki WiFi/network tools is a big plus Comfortable working with stakeholders and end-users, you can explain technical issues in a simple way You're proactive and organised, not just More ❯
