Service Desk Technician - 12-Month FTC
- Hiring Organisation
- Reed
- Location
- Falkirk, Stirlingshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £33,000 per annum, Inc benefits
environments. Manage new starter, leaver, and internal employee change requests. Assist with device deployments, upgrades, and replacement programmes. Troubleshoot connectivity issues including VPN, Wi-Fi, and network access problems. Log, update, and manage support tickets, ensuring excellent customer service throughout. Keep IT documentation, asset records, and knowledge articles ...