Technical Support Engineer
Telford, Shropshire, West Midlands, United Kingdom
Enconvo
based telephony installations Manage service upgrades and additional customer provisions Offer technical guidance and onboarding for new users Configure and support broadband, routers, Wi-Fi and hosted Voice Collaborate closely with the team to meet performance goals Contribute to internal knowledge sharing and training Stay up to date …/FTTP/SoGea/Ethernet IP networking skills: DHCP, DNS, VPN, NAT, VOIP Router and wireless Access Point installation & troubleshooting Understanding of Wi-Fi protocols Familiarity with remote tools: Team Viewer, RDP PBX knowledge (e.g. Panasonic, Samsung, Horizon) Strong communication and problem-solving skills Detail-oriented with More ❯
Employment Type: Permanent
Salary: £28,000
Posted: