End User Support Senior Engineer
- Location
- Belfast City District, Northern Ireland, United Kingdom
user technology, working closely with infrastructure, networking and specialist technology teams across a global organisation. The successful candidate will bring strong Windows and Microsoft support experience, a solid understanding of IT infrastructure and the confidence to take ownership of technical issues from initial diagnosis through to resolution. … range of Microsoft technologies, business applications, hardware and infrastructure environments. Key Responsibilities Provide high-quality 2nd and 3rd line technical support across Windows 10/11, Microsoft 365, Active Directory and SCCM environments. Diagnose and resolve complex hardware, software, application and connectivity issues, ensuring minimal disruption ...