6 of 6 Windows 10 Jobs in Cambridge

growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including … wider IT engineering needs across the business About You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams Telephony More ❯

and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot … to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows 10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and More ❯

such as support portal, telephone and email. Issue Resolution: Diagnose and resolve hardware and software issues on endpoint devices. Investigate and resolve complex support incidents involving technologies like Windows 10/11, MS 365 suite, iManage, iOS and more Escalation Point: Act as the escalation point for inbound calls from the triage 1st line service desk … Support role. Experienced with using ITSM tools preferred Excellent troubleshooting, problem-solving and analytical skills. Proficiency in endpoint management tools (e.g. Microsoft Intune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and other Peripherals Knowledge of Legal Software would be beneficial e.g. … Alongside a flexible and inclusive work environment, we offer the following core benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer/5% Employee) Staff Profit Share and Individual Performance Bonus Scheme More ❯

will you be doing? The successful applicant will join an experienced team, reporting to the IT Infrastructure Manager. Activities will include; Application configuration, deployment and packaging within a Windows managed Environment, inclusive of: Engineering Applications; Microsoft Office (and family of products); Other software and applications linked to business functionality; Microsoft Operating system deployment technologies; Managing Citrix environments; Application … need? Methodological approach to the introduction of New Software, Applications and Services, to the environment, therefore project management experience, qualifications is beneficial; A thorough administrator level understanding of Windows 10 and Server 2016: Experience of Windows registry and file system; Experience of Microsoft Group Policies and Active Directory Scripting using tools such as PowerShell … Windows 10 support and patch management using WSUS, LANDesk (or equivalent desktop management tools) Experience of working in a Citrix 7.x environment Knowledge and practical experience of application packaging, customisation and deployment methodologies and toolsets. Application virtualisation (App-V) on current Windows 10 with centralised management. Experience of delivering Engineering tools application More ❯

experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop …/Yearly Salary Review. Keywords: 1st Line IT Support Engineer, Junior IT Support Engineer, IT Support, Line IT Engineer, IT Support, MS365, Office 365, Google Suite, Google Classroom, Windows 11, Windows 10, Active Directory, Wi-Fi, Network Audio & Visual Devices, TCP/IP, DNS, Firewalls, IT Support, IT Engineer, IT Support, Cambridge, Cambridgeshire, Permanent. More ❯

experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop …/Yearly Salary Review. Keywords: 1st Line IT Support Engineer, Junior IT Support Engineer, IT Support, Line IT Engineer, IT Support, MS365, Office 365, Google Suite, Google Classroom, Windows 11, Windows 10, Active Directory, Wi-Fi, Network Audio & Visual Devices, TCP/IP, DNS, Firewalls, IT Support, IT Engineer, IT Support, Cambridge, Cambridgeshire, Permanent. More ❯