2 of 2 Windows 10 Jobs in Cheshire

agreed service levels. Resolve common Microsoft 365 issues relating to user accounts, passwords, MFA, Outlook, Exchange Online, Teams, SharePoint Online and OneDrive. Support Windows 10/11 devices, printers, business applications, peripherals and remote-working environments. Carry out routine Microsoft 365 and Entra ID administration, including … build technical expertise. Skills, Knowledge & Expertise Experience within an IT support, helpdesk or service desk environment. Good working knowledge of Microsoft 365 and Windows 10/11. Experience supporting end users remotely and managing tickets through to resolution or escalation. Understanding of: Microsoft 365 Exchange Online ...

make a real impact on the customer experience. Key Responsibilities Manage and resolve 1st and 2nd line support tickets across Microsoft 365, Windows environments, networks, cloud services and business applications. Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive and Entra ID. Support Intune-managed devices … across Windows, iOS and Android platforms. Troubleshoot user access, MFA, permissions and identity-related issues. Support Windows 10/11 environments, Windows Server, printing, networking, VPN and connectivity issues. Monitor and respond to alerts relating to endpoint security, email protection, backups ...