East Midlands Airport, Castle Donington, Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Lorien
for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows10, Microsoft applications, Active Directory & Exchange * skills need but not essential as training is provided What we will offer in return: Day rate £132.33 Opportunity to move More ❯
records. Escalate complex issues to Third-Line Support as needed. Maintain up-to-date documentation and site logs in IT-Glue. What You Need: ✔ Technical Expertise: Experience with: Windows10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users More ❯
/Firmware updates for various equipment and manufacturers Have a good working knowledge of Active Directory Have a good working knowledge of operating systems such as Linux, MicrosoftWindows 7, 8, 10 to aid in configuration and troubleshooting Have a good working knowledge of encryption technologies such as Bitlocker and Mcafee Drive Encryption What you'll More ❯
expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge of telephone and voicemail systems More ❯