any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all users Get … hands-on exposure to networking technologies, including Cisco equipment Skills and Experience Required Some experience in IT support (through work, education, or personal projects) Basic understanding of Windows operating systems and Office 365 Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.) Strong problem-solving skills and willingness to learn Excellent communication and people skills Full UK More ❯
Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years' experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows10/11 support and troubleshooting Hands-on experience upgrading laptops/desktops (memory, SSDs) Familiarity with Cat5e/Cat6 cabling , patching, and testing Understanding of antivirus More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
The Bridge (IT Recruitment) Limited
and maintain accurate documentation What We're Looking For Experience in laptop/desktop builds and configuration Good working knowledge of Active Directory Familiarity with Microsoft 365 and Windows10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer More ❯