Park, UK) Contract Duration: 6 Months+ Day Rate: £370 Inside IR35 About the Role You will play a critical role in leading the rollout and imaging of new Windows10 versions and feature updates, leveraging WaaS (Windows as a Service) principles in a fast-paced, agile environment. Key Responsibilities Lead and manage Windows10 OS imaging and version/feature upgrades using WaaS methodologies. Create, test, and remediate OS builds, Task Sequences, and Group Policies. Automate in-place upgrades preserving apps, settings, and data during migrations. Manage regular Microsoft Quality Updates and Windows10 device auto-enrolment configurations. Configure and administer enterprise applications and compliance … DevOps workflows. Participate in out-of-hours work and on-call rotation as required. Essential Skills & Experience Active UK SC Clearance (mandatory). Extensive hands-on experience with Windows10 OS imaging and WaaS end-to-end management. Proficient in SCCM, MDT, and Task Sequence creation/editing. Strong knowledge of Windows10More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST … opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide … IT/technology Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting and troubleshooting Windows10 & 11 and Mac Experienced in Windows Server, including Active Directory Users & Computers, DNS, Event Viewer MFA, Conditional Access, Microsoft Modern Desktop Great interpersonal skills More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
William Reed
the business demands What you’ll need: Previous experience in an office-based role (IT or Tech Support-related role is desirable, but not essential) Experience troubleshooting software (Windows10 and/or 11) and fault diagnosis of hardware is desirable Knowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft … highly desirable Ability to demonstrate practicing knowledge of Windows10 and Mac OS X, with previous Apple Mac OS X experience desirable Ability to demonstrate previous experience with and knowledge of GDPR is highly desirable Excellent time management and organisational skills with the ability to keep accurate records, prioritise and multi-task Strong administration skills with More ❯
contribute to key projects across 2 sites. Working closely with the Multi-Site Network Manager, you’ll be instrumental in keeping the school’s technology running smoothly — from Windows and Apple networks to Google Classroom, AV systems, and infrastructure maintenance. Location: Hanwell, West London Long term Contract role - full-time (35 hours per week) Salary – equivalent to … Responsibilities Provide 1st and 2nd line IT support to staff and students, both remotely and in person. Manage helpdesk tickets in line with agreed SLAs. Support and maintain Windows 11 devices in a Microsoft Active Directory Server 2019/22 environment. Administer Google Workspace and Google Classroom platforms. Maintain and update IT asset registers and system documentation. Install … experience. Microsoft Certified Professional (MCP), CompTIA, or similar certification desirable. Proven experience in a Microsoft-based network environment and in an IT helpdesk role. Strong technical knowledge of Windows Server, Windows10/11, Microsoft 365, and networking fundamentals (DNS, DHCP, IP, Wi-Fi). Experience with Google Workspace, Apple networks, Capita SIMS.Net, Cisco More ❯
5+ years' experience in infrastructure engineering, with exposure to solution design and architecture . Strong expertise in MicrosoftWindows Server, Active Directory, Azure AD, and VMware virtualisation. Advanced Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and security features. Proficiency with Microsoft Intune, Autopilot, and modern endpoint management. Strong understanding of security architecture , including conditional access, endpoint compliance … MFA, and threat protection. Solid networking knowledge (TCP/IP, DNS, DHCP, VPN, routing). Skilled in PowerShell scripting, automation, and infrastructure-as-code concepts. Experience delivering Windows10/11 migrations in enterprise environments. Familiarity with compliance frameworks (ISO 27001, NIST, Cyber Essentials) and security best practices. Strong problem-solving ability with excellent written and More ❯
5+ years' experience in infrastructure engineering, with exposure to solution design and architecture . Strong expertise in MicrosoftWindows Server, Active Directory, Azure AD, and VMware virtualisation. Advanced Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and security features. Proficiency with Microsoft Intune, Autopilot, and modern endpoint management. Strong understanding of security architecture , including conditional access, endpoint compliance … MFA, and threat protection. Solid networking knowledge (TCP/IP, DNS, DHCP, VPN, routing). Skilled in PowerShell scripting, automation, and infrastructure-as-code concepts. Experience delivering Windows10/11 migrations in enterprise environments. Familiarity with compliance frameworks (ISO 27001, NIST, Cyber Essentials) and security best practices. Strong problem-solving ability with excellent written and More ❯
Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and telephony) Windows10/11 device management Intune/SCCM (device deployment, patching, compliance) Active Directory/Azure AD (user and group management, permissions) Exchange Online ServiceNow/Remedy More ❯
Key Technologies You'll Use - A broad mix of technologies, typically including: Microsoft 365 Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) Microsoft Teams (including Teams Rooms and telephony) Windows10/11 device management Intune/SCCM (device deployment, patching, compliance) Active Directory/Azure AD (user and group management, permissions) Exchange Online ServiceNow/Remedy More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hire Ground Ltd
/Permanent, full-time. REQUIREMENTS: 2 to 3 years' experience working with LAN, WAN, VoIP and Microsoft environments. Good technical IT knowledge and good working knowledge of MS Windows Servers 2019 Excellent working knowledge of Windows10, 11 Good working knowledge of Microsoft Office 365 SharePoint MCSE (Microsoft Certified Engineer) Degree in Computing Science … provide effective and efficient services to all users. To deal with third parties’ software (log calls on behalf of the users, e.g. Exchequer). To assist users with MicrosoftWindows issues, as well as MS Office 365. To be able to create computer/laptop imaging. To manage KACE helpdesk support calls and distribute call to the Network More ❯
experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows10,11 Active Directory Administration Microsoft Office 365 Administration Exchange Administration Microsoft Office suite iPhones/iPad/Smart phone Hardware support of Desktops/Printers Nice More ❯
to the internal knowledge base Progress to handling more complex (2nd line) issues with guidance and support What You’ll Learn (On the Job and Through Apprenticeship Training) Windows10/11, Active Directory, and Microsoft 365 Networking fundamentals (DNS, DHCP, TCP/IP, Wi-Fi) Cloud and virtualisation (Azure, M365) Cybersecurity best practices Use of More ❯
re Looking For Qualifications (preferred but not essential): Degree in a relevant subject plus MCP Server or Enterprise Administrator qualification MCSA or MCSE (Server) Azure, Office 365, and Windows10/11 certifications Experience: 3+ years in IT support, including at least 1 year with a service provider Managing servers for organisations of 50+ users ITIL More ❯
the customer. Hands-on PC&mobile phone support and initial kitting. Create detailed report to the customer and manager/director when required. General administration and implementation on Windows server environment. Understand and detailed planning and designing for enterprise IT environment. IT element configuration including day-to-day service delivery. Proof of concept testing and acceptance testing. Vendor … early shifts as a part of team rota. Travel over the world for business purposes as and when required. Requirements: Wide knowledge and proficiency in PC software like MicrosoftWindows10/11/servers, MS Office and Antivirus software. General knowledge and experience in PC Hardware, Server, mobile phone and SaaS service such as MS365. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role More ❯
judgement when others should be involved. ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop More ❯
45 PALL MALL, LONDON, England Hybrid / WFH Options
JAMES HAMBRO & PARTNERS LLP
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
and users stay productive. Be the first on-site contact for escalated tickets requiring a physical presence. Manage IT kit and office tech, including: Laptop and desktop rollouts (Windows/macOS) User onboarding and leaver processes Stock, asset registers, and office devices Meeting room AV and printing equipment Keep communication flowing with clients while coordinating with the wider … are tidy, organized and easy to manage. Experience and Skills Requirements: Previous experience in a field engineer, desktop support or IT support role. Strong understanding of Microsoft 365, Windows10/11, and macOS. Hands-on knowledge of device management tools (e.g., Intune) and endpoint security. Networking know-how (Wi-Fi, patching, switches, printers). Great More ❯
handover to permanent support staff during the final phase. Key Skills Strong experience with Microsoft 365, Entra ID, Active Directory, Intune, SharePoint, Teams. Endpoint management (Intune, Autopilot, Mac), Windows10/11 image creation and deployment. Hardware life cycle management (procurement, imaging, deployment, decommissioning). Knowledge of enterprise-grade laptops (Microsoft, HP, Apple). ITSM tools More ❯
addressed. What you will do as part of the team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service … with exposure some of the technologies below: Mac OS - Experience supporting Mac OS Experience in using a ticketing system to manage and action incidents, problems and service requests. Windows10/11 - Experience supporting Widows 10/11. Office 365 - Knowledge of Office 365 and experienced using it as an end user. Office Video … with enhanced maternity, paternity and adoption leave with family-friendly policies Provide Income protection Provide Life, disability and worldwide travel insurance Offer interest free loans of up to £10,000 after probation period Offer Gympass given access to a range of health and wellbeing gyms, classes and apps Support you in pursuing membership of professional bodies Offer More ❯
North West London, London, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
EDR configurations Recording all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk environment Confident in troubleshooting Windows10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability … skills.If you’re enthusiastic about delivering excellent support and want to progress as a 1st/2nd Line Support Analyst , we’d love to hear from you.Key Skills: Windows, MacOS, Office 365, Google Workspace, Network Troubleshooting (Routers/Switches More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
network issues, escalate complex technical issues, support remote workforce and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows virtual and physical server management and liaise with MSP's where required. In order to be suitable for this role you will have experience in supporting Windows10/11 client environments, Office 365, Azure and Active Directory. You will hold knowledge of servers, desktops and laptops as well as have familiarity with network protocols and hardware troubleshooting. You must be a consummate communicator with proven experience of delivering 1st and 2nd line support. This is a fantastic opportunity for an IT professional More ❯
is a great opportunity to join a dynamic IT team providing hands-on support in a corporate office environment. Key Responsibilities: Provide first-line technical support for desktops, Windows systems, printers, phones, and other office IT equipment Monitor IT systems and infrastructure to ensure smooth daily operations Assist with system deployment, IT inventory, and basic user training Support … infrastructure projects and follow internal IT policies Requirements: At least 2 years’ IT support experience, ideally in financial services Strong knowledge of Windows10/11, Microsoft Office, Active Directory, and basic networking Experience with hardware troubleshooting and device maintenance Proficient in English and Mandarin (spoken and written) Relevant certifications (e.g. MCSA, CCNA) are desirable but More ❯
hands-on role where no two days are the same! Key Responsibilities: Responding to IT helpdesk queries via phone, email, and in person Troubleshooting hardware and software issues (Windows, Office 365, etc.) Setting up laptops, desktops, printers, and mobile devices Managing user accounts and permissions through Active Directory Supporting video conferencing systems and meeting room tech Documenting fixes … Escalating complex issues to third-line support when needed What We’re Looking For: 1+ year of experience in an IT support or helpdesk environment Strong knowledge of Windows10/11, Office 365, and basic networking Excellent communication and problem-solving skills A proactive attitude and willingness to learn Experience with Active Directory and ticketing More ❯
and troubleshooting skills. Ability to translate business needs into actionable technical solutions. Technical expertise across: Meeting & event delivery AV technology (sound, vision mixing, camera, lighting, show calling) Zoom Windows10 & Apple Mac Microsoft Office Suite Mobile devices (iOS & Android) with Intune/BlackBerry UEM Location & Working Model London-based role with hybrid working (onsite presence on More ❯