2nd Line Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Oxford, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
Previous experience in a 2nd Line Support or Helpdesk role, ideally within an MSP environment. Strong troubleshooting and problem-solving skills. Experience supporting Microsoft Windows desktop environments. Knowledge of Microsoft 365 and Office applications. Excellent communication skills, both written and verbal. Strong organisational skills with the ability … customer-focused approach. Self-motivated with a willingness to learn and develop new technical skills. Desirable Technical Experience Desktop & End User Technologies Windows 10 and Windows 11 Microsoft 365 Microsoft Intune Apple macOS and iOS Endpoint Security solutions (Antivirus, EDR, XDR) SaaS Backup solutions ...