Oxford, Oxfordshire, South East Hybrid / WFH Options
Capita
of End User technologies listed below: '€¢Desktop/Workstation - (Dell, HP, MS Surface Pro), Component replacement hardware break fix. and working knowledge of Windows environment. '€¢Laptop - (Dell, HP, Chromebook), Component replacement hardware break fix and working knowledge of Windows environment. '€¢Server/SAN - (Dell) Component replacement … hardware break fix and knowledge of Windows server environment '€¢Tablet/Apple TV's - (Apple OS, Android and Chrome devices) configurations and diagnostic or fault-finding skills '€¢Apple Mac - Install and configure MAC server and rebuild client knowledge '€¢Configure & replace Routers, Switches, WAP's (Cisco, Huawei, Meru) '€¢Wireless … Knowledge and understanding of wireless solutions including printing with abilities to fault find/resolve issues. '€¢MS Windows (Windows10 and other in-service life versions) '€¢Image build's & configuration (Knowledge of Altiris and compliance) '€¢Interactive Whiteboard/Panel - (Promethean, Clevertouch) - Fault finding knowledge more »
the service delivery team. As the successful Service Desk Engineer you will have: Experience as a ServiceDesk engineer (1st line level) supporting SMEs. Windows Server 2016 and Windows 2019 Windows10 Active Directory SharePoint 365 Office 365 Excellent communication and problem solving … skills Knowledge of the following: Basic Understanding and troubleshoot issues, using: MS Windows Server 2016/2019 and Office 365 based email PC/Server Hardware; diagnose and upgrade, both hardware and firmware on PC’s – understanding of Raid configurations, iLO, on servers. Active Directory – configure new users more »
specified below is more important than experience in a similar role. Essential Strong face-to-face customer service skills. Strong practical knowledge of Windows desktop operating systems (primarily Windows10). Strong problem solving and troubleshooting skills. Good understanding of workstation hardware. Good practical … MacOS. Basic IT security concepts. Basic understanding of, and some exposure to virtualisation technologies. Basic understanding of print management solutions. Basic understanding of Windows deployment technologies e.g., MDT. Basic understanding of software and hardware asset management concepts. Basic understanding of SharePoint online. Planet Recruitment acts as an employment more »
provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot more »
