within a 1st line IT service desk or a similar technical role. You have prior experience in troubleshooting and supporting technologies such as Windows10, Office 365, Exchange 2010+, Active Directory, Windows Server, and Enterprise Networking. You are willing to undertake government security clearance More ❯
of 3 Grade 4 or equivalent GCSEs (one to include English Language) Desirable Have passed or working towards Microsoft Desktop Support certifications in windows 7 and or Windows10 Working towards a degree in an IT related subject Skills and Abilities Essential Keyboard Good … duties, filing, photocopying, telephone Desirable Experience in a busy IT Helpdesk environment or contact centre Knowledge and Awareness Essential A working knowledge of Windows and Microsoft products Desirable Knowledge of the Imprivata management console Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
BluePool Computer Services
the root cause of issues. Immediately flag major incidents and escalate accordingly. Ability to logically troubleshoot issues and investigate larger issues. Experience with Windows10/11 and server operating systems. -Experience of Mobile devices Android & IOS Basic Microsoft Office 365 Admin Basic Network Troubleshooting Shows More ❯
a day and clear escalation routes when needed. Ideal experience: 1years in a helpdesk, service desk or IT support role Good knowledge of Windows10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service More ❯
day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service desk or IT support role Good knowledge of Windows10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service More ❯
C or equivalent GCSEs (including English Language and ICT). NVQ 2. Desirable Have passed or working towards Microsoft Desktop Support certifications in windows 7 and or Windows 10. Working towards a degree in an IT related subject. Knowledge and Awareness Essential A working knowledge of … Windows and Microsoft products. Desirable Experience supporting NHS Mail and Team. Able to manage user accounts in Active Directory. Skills and Abilities Essential Keyboard. Good communication. Good organisational skills. Excellent telephone manner. Ability to work in a team environment. Able to accept direction. Ability to work under pressure. More ❯