with some travel between sites (car preferable). What you’ll do Provide 1st/2nd line support across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows10/11, M365/O365, Teams, printers/AV, laptops/desktops, mobile devices User onboarding/offboarding, imaging/builds, hardware swaps, peripheral setup New … lists, and knowledge base; drive ticket SLAs and great customer service You’ll bring Proven 1st/2nd line support experience in a corporate/MS environment Strong Windows10/11, M365/O365, Teams, AD/Azure AD; Intune/Endpoint (nice to have or willing to learn) Experience with builds/imaging, device More ❯
Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device More ❯
Responsibilities Act as the primary escalation point for complex incidents and service requests from the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) Active Directory (user management, group policies, permissions) Azure AD and Intune (device More ❯
and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS More ❯
Farnham, Surrey, United Kingdom Hybrid/Remote Options
ECS Resource Group Ltd
issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to … maintain IT documentation Required Skills Experience in IT support or service desk roles Must have HALO ITSM ticketing system experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory More ❯
Dorking, Surrey, England, United Kingdom Hybrid/Remote Options
Ashdown Group
work. Working across the complete IT infrastructure, you will get involved with hardware & software deployment, monitoring, security & reporting. This role requires hands on 1st - 3rd line experience with: Windows Server & Azure VMWare &/or HyperV Windows10 & 11 Office 365, Azure AD & Entra ID Cisco switches & routers & network monitoring Any further experience with Commvault More ❯
hardware issues on Lenovo PCs (Desktops/Laptops). Possess experience in hardware support, including tasks such as printer setup and component replacement. Exhibit the ability to resolve Windows10 Operating System errors. Show proficiency in the Microsoft Office 365 Suite. Handle basic support for DEP Apple iPad and iPhone issues, with a preference for InTune More ❯
and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics, troubleshooting, and problem-solving . Experience with More ❯
small, friendly team who are looking for a both a software and a hardware specialist to join their team. You will hold key experience in Microsoft 365 and Windows10 hardware. Students use ipads to support their learning so knowledge in this area is required. Key Responsibilities Day to day support and maintenance of the school More ❯
Employment Type: Temporary
Salary: £20.00 - £30.00 per hour, Pro-rata, Inc benefits
small, friendly team who are looking for a both a software and a hardware specialist to join their team. You will hold key experience in Microsoft 365 and Windows10 hardware. Students use ipads to support their learning so knowledge in this area is required. Key Responsibilities Day to day support and maintenance of the school More ❯
Employment Type: Temporary
Salary: £20.00 - £30.00 per hour, Pro-rata, Inc benefits
small, friendly team who are looking for a both a software and a hardware specialist to join their team. You will hold key experience in Microsoft 365 and Windows10 hardware. Students use ipads to support their learning so knowledge in this area is required. Key Responsibilities Day to day support and maintenance of the school More ❯
Employment Type: Temporary
Salary: £20.00 - £30.00 per hour, Pro-rata, Inc benefits
small, friendly team who are looking for a both a software and a hardware specialist to join their team. You will hold key experience in Microsoft 365 and Windows10 hardware. Students use ipads to support their learning so knowledge in this area is required. Key Responsibilities Day to day support and maintenance of the school More ❯
Employment Type: Temporary
Salary: £20.00 - £30.00 per hour, Pro-rata, Inc benefits
Guildford Park, Guildford, Surrey, England, United Kingdom
Reed
Skills & Experience Certificate or Diploma in Computing (or equivalent). ITIL certification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows10/11, MECM/InTune, networking, and common applications. Familiarity with hardware including desktops, laptops, and soft phones. Understanding of virtualization technologies and their benefits. Ability More ❯