manner when supporting both staff and students. A proactive team player, you'll be eager to learn and ready to support others. You'll need solid knowledge of Windows Server (Apply online only)), Windows10 and 11, Active Directory, Office 365, Microsoft Office applications, some experience with working wit and supporting iPads, and networking More ❯
Wakefield, West Yorkshire, England, United Kingdom
VIQU IT Recruitment
onto the helpdesk, acting as the first point of contact for users within the organisation. Key skills and experience: Prior experience within 1st Line Support, providing support for Windows technologies such as Windows10/11, Office 365, Active Directory. Mobile Device Management (MDM)/(experience supporting mobile devices) Good communication and customer service More ❯
third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: * Experience working within a law firm is highly desirable * Knowledge of Windows10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT More ❯
third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: * Experience working within a law firm is highly desirable * Knowledge of Windows10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT More ❯
records. Escalate complex issues to Third-Line Support as needed. Maintain up-to-date documentation and site logs in IT-Glue. What You Need: ✔ Technical Expertise: Experience with: Windows10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users More ❯
