Technology Service Desk Engineer
- Location
- City of Westminster, England, United Kingdom
strong technical foundations and progress into 3rd line or specialist roles. Key Responsibilities Providing second-line support across retail stores and head office (Windows, M365, EPOS, networks) Diagnosing and resolving technical issues end-to-end, including: Windows OS issues (performance, profile corruption, updates) Office 365 (Outlook … solve problems logically. Technical Skills (Core Requirements) Minimum 2+ years in a Service Desk/Desktop Support role Strong working knowledge of: Windows 10/11 troubleshooting Active Directory (user admin, permissions, GPO basics) Microsoft 365 (Exchange, Outlook, Teams issues) Basic networking concepts and troubleshooting ...