2 of 2 Windows 7 Jobs in Leeds

What's involved? Provide excellent customer service Work to deadlines and adapt priorities to meet customer SLAs Be included in the 24/7 support rota Perform regular Network and Active Directory management tasks Report, update and track incidents using service desk system Ensure that customers are kept … times Skill requirements: Experience in providing 1st/2nd Line IT support, ideally in a helpdesk/MSP environment Technical knowledge of Microsoft Windows, both desktop and server operating systems Excellent communication skills – both written and verbal Able to work on own and under pressure Self-motivated Good ...

queries within realistic timescales Be accountable for quality, accuracy and security TECHNICAL SKILLS/QUALIFICATIONS & EDUCATION REQUIREMENTS Essential Knowledge and understanding of Microsoft Windows desktop operating systems Experience of Active directory and email administration, (Exchange Admin Center) Experience in supporting Desktops, laptops and printers Broad understanding of Microsoft …/IP RDS management and experience with virtual platforms Desirable ITIL v3 Foundation Certification Working towards or holding of a Microsoft certification for Windows Desktop Operating System (MCSA Windows 7) Knowledge of Microsoft SQL Server Knowledge of Microsoft Server operating systems Switch Patching ...