high level of retention is achieved. To identify opportunities for service improvement and make recommendations. Skills and Qualifications: Comptia Network+. Excellent knowledge of Windows 10 and above, Mail Server and Microsoft Office suites. Candidates must have a fundamental knowledge of networking i.e. TCP/IP, LAN … WAN and their components. Knowledge of antivirus solutions, firewalls and web content access control. Experience of installing and configuring WindowsServer 12 and above. Excellent time management skills with the ability to prioritise workload according to others needs. Excellent customer service and communication skills in order more »
would LOVE to hear from you if you have the following Skills and Experience: · Previous experience in a managerial role · Able to use Windows 10 and above, Mail Server and Microsoft Office packages · Knowledge of networks and their components · Knowledge of antivirus, firewalls and access controls … Previous experience installing and configuring WindowsServer 12 and above · Able to work well under pressure What's in it for me as a Helpdesk Manager: · Salary of £23,000 to £25,000, depending on experience · 23 days holiday plus bank holidays · Free onsite parking · Pension more »
HND Computer Studies or equivalent ITIL Foundation Qualification EXPERIENCE Essential Experience in delivering IT facilities 2 years 1st Line Support Experience Experience of Windows Operating systems and Active Directory Management Exchange 2010/13 mailbox knowledge Anti-Virus knowledge. Excellent up to date knowledge of Windows Desktop platforms such as Windows 7 as well as an in depth knowledge of the MS Office Suite of products. Ability to provide an effective desktop support service Experience of call management using a call logging system, providing excellent user experience and managing expectations. Knowledge to … Framework Document Desirable Experience of supporting a Virtual Environment. Citrix XenDesktop/XenApp experience Supplier management experience Large scale LAN knowledge VMware knowledge Windows 2003/8/12 Server knowledge SKILLS Essential Ability to organise self and others and to work on own initiative. Ability more »
