Senior IT Helpdesk Technician
- Hiring Organisation
- Flotek
- Location
- Bridgend, Mid Glamorgan, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £35000/annum
timely and effective resolution. Lead root cause analysis and implement long-term solutions to recurring issues. Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments. Maintain and improve internal documentation, processes, and knowledge base articles. Deliver on-site support for critical issues …/3rd Line IT support role, ideally within a managed service provider or multi-client environment. Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/ ...