resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic diagnostics and troubleshooting of user and system issues. Support Windows 10 workstations and WindowsServer environments. Manage Active Directory, Group Policy and participate in maintenance activities. Get involved in broader project work depending on your … and interest. Operate in a security-cleared environment supporting a military training site (SC clearance will be arranged if not already held). Required Skills & Experience: Understanding of Windows OS (ideally Windows 10). Working knowledge of WindowsServer2016/2019. Basic SCCM experience (imaging, deployment). Familiarity with More ❯
Lee-On-The-Solent, Hampshire, South East, United Kingdom
Anson Mccade
defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, WindowsServer2016/2019, and core Microsoft technologies Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM Work … improvements, and project-based technical work Uphold security protocols and follow relevant policies related to access and configuration Skills and Experience required: Solid experience with or understanding of: Windows 10 desktop support WindowsServer environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customer More ❯
work closely with IT support, application teams, and external partners to maintain a secure, efficient, and future-ready infrastructure. What you'll need to succeed Strong experience with MicrosoftWindowsServer2016 and newer. Proficient in managing Azure services and Microsoft Entra ID/Active Directory. Skilled in Office 365 deployment and support. Familiar More ❯
Utilize DCIM (Datacenter Infrastructure Management) tools to maintain accurate records and visualizations. Evaluate new technologies and practices to improve datacenter efficiency and Maintain and support enterprise Wintel environments (WindowsServer2016/2019/2022) and RHEL infrastructure. Monitor and manage storage infrastructure (SAN/NAS), including provisioning, tiering, capacity planning, and performance optimization. More ❯
DCIM (Data Center Infrastructure Management) tools to maintain accurate records and visualizations. Evaluate new technologies and best practices to enhance operational efficiency. Maintain and support enterprise Wintel environments (WindowsServer2016/2019/2022) and RHEL infrastructure. Monitor and manage SAN/NAS storage systems, including provisioning, tiering, capacity planning, and performance optimization. More ❯
Lee-On-The-Solent, Hampshire, South East, United Kingdom
Anson Mccade
desk tickets, deploying software, resolving incidents, and contributing to ongoing project work. Full training is provided, making this an ideal opportunity for someone with a foundational understanding of Windows technologies looking to level up. Key Responsibilities: Respond to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and … system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills & Experience: Understanding of Windows 10 and core desktop technologies Knowledge of MicrosoftServer (2016/2019), Active Directory, and Group Policy Basic understanding or experience with SCCM (or similar More ❯
high quality, focused IT consultancy. We are seeking a highly skilled and motivated Senior Infrastructure Engineer to join our team in Farnborough. Essential Skills and Qualities Team Player WindowsServer 2016+ administration. RedHat Openshift Linux (CentOS/RedHat/Ubuntu) EUD provisioning (Autopilot), maintenance, patching and hardening. SSO - concepts and operation. Understanding of working in protectively More ❯
personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing … and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Knowledge: MicrosoftServer2016/2019 Active Directory Backup systems and processes Hyper-V/VMWare SCCM Group Policy Knowledge If you are interested in this role or wish to More ❯
