IT solutions for clients. Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving WindowsServer, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes, including routers, switches … networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support Assist with IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding … to long-term IT strategy. Stay up to date with emerging technologies and participate in training programs to develop your skills. Key Skills & Experience: Essential: * Strong experience with WindowsServer (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. * Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). * Experience in More ❯
with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to … support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of WindowsServer (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). More ❯
systems in both the data centres and the cloud on this complex enterprise estate. This role requires a broad experience of data centre technologies and specific experience of Windows and VMWare services to monitor critical systems, resolve incidents and problems. Additionally, you will be responsible for planning and implementing new infrastructure solutions to support significant capital programmes. As … will include day-to-day administration such as systems checks, security checks, and service tickets along with system management, patching, change, and build on technologies such as: VMWare, WindowsServer, M365. Core data centre services such as AD, Group Policy, DNS, VPN, AV, MFA, WSUS, SCCM, monitoring tools, etc. SAN storage and backup. You will need … as much of the following as possible for this role: Working in a 2nd/3rd line engineering role in Windows. M365 Administrator experience. Exchange Online. WindowsServer 2012/2016/2019 MCSE or equivalent experience. VMWare. Hardware support. Patching using WSUS. Active Directory Domain Services and Group Policy administration. Anti-Virus console More ❯
successfully deliver IT projects aligned with organizational objectives. Person Specification Experience working for a Managed Service Provider with knowledge of cloud technologies (Azure/AWS). Experience with Windows OS and WindowsServer2016/2019 migrations. Office 365 maintenance and administration skills. Networking knowledge (Firewalls, Routing & Switches, TCP/IP). More ❯
and objectives. Person Specification for the IT Project Engineer Previous project experience working for a Managed Service Provider, with strong working knowledge of cloud technologies (Azure/AWS) Windows OS and WindowsServer 2019/2016 migrations Office 365 maintenance and administration Networking (Firewalls, Routing & Switches, APs, TCP/IP) Virtualisation technologies More ❯
Blackpool, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
/transit gateways, Express Route. Operating System - Knowledge of Amazon Linux/Red Hat/CentOS, Bash scripting and fundamentals, Installing packages, grep. Advanced knowledge on management of WindowsServer 2012R2, WindowsServer2016/2019, PowerShell Scripting - including creating advanced reusable modules, event management and installation of tooling and More ❯