Alfreton, Derbyshire, East Midlands, United Kingdom
Renzo Talent Ltd
hardware, software, and user support, with opportunities to be involved in projects and systems upgrades. This includes: Troubleshooting and resolving IT issues (network, server, hardware, software) Managing user accounts and access in Microsoft 365 (onboarding/offboarding, password resets, license assignment) Installing, configuring, and maintaining desktops, laptops, tablets … work and continuous improvement initiatives Travelling to regional offices to provide on-site support when required Key Skills & Experience Hands-on experience with Windows OS (7/10/11) and WindowsServer (2016/2019/2022) Familiarity with MicrosoftMore ❯
and occasional project implementations. Key Skills and Requirements: Solid experience in an IT service desk role, with knowledge of ITIL processes. Proficient in WindowsServer (2008-2019), Active Directory, Microsoft Office 365, and troubleshooting Outlook client setups. Strong networking knowledge, including TCP/IP, DNS, DHCP … VPNs, and firewall management (Sophos preferred). Experience with VMware virtualization, Microsoft Azure, and HP server and networking hardware. Ability to manage technical documentation, and support mobile devices (iOS, Android, Windows). Strong problem-solving skills and a customer-focused approach. Certifications such as ITIL Foundation More ❯