1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support WindowsServer, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage … in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of WindowsServer 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯
projects and initiatives requiring Infrastructure solutions. Post implementation delivery assurance (as per test plans). Responsible for architecture design governance for Infrastructure services, including: Public Cloud ( Azure & AWS) MicrosoftServer Technologies, such as WindowsServer, Active Directory, M365 VMWare Data Centre Virtualisation and Cloud Infrastructure Citrix App and Desktop Virtualisation, as well as NetScaler … projects and initiatives requiring Infrastructure solutions. Post implementation delivery assurance (as per test plans). Responsible for architecture design governance for Infrastructure services, including: Public Cloud ( Azure & AWS) MicrosoftServer Technologies, such as WindowsServer, Active Directory, M365 VMWare Data Centre Virtualisation and Cloud Infrastructure Citrix App and Desktop Virtualisation, as well as NetScaler More ❯
Berkshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
remotely and on-site. ?? The Role: Act as an escalation point for 2nd Line and Service Desk teams across a variety of technologies Deliver infrastructure projects such as server migrations, O365 deployments, networking upgrades, and cloud implementations Troubleshoot and maintain environments across WindowsServer, Microsoft 365, Azure, Hyper-V/VMware, networking, and security … on IT support experience , including 2nd and 3rd Line responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: WindowsServer, Active Directory, Microsoft 365, and Azure Virtualization experience (Hyper-V and/or VMware) Solid understanding of networking: firewalls, switching, routing, VPNs A customer-first attitude More ❯
across production and internal IT environments. Automate routine tasks using scripting languages (e.g., PowerShell, Bash). Participate in deployments, configuration changes, and patch management. Assist with management of Windows-based systems and services (e.g., Active Directory, Group Policy, basic Office 365). Provide technical support to internal users on basic IT issues (device setup, connectivity, software installs). … processes and equipment. Required Skills & Qualifications: 2+ years of experience in a Production Support, Site Reliability, Systems Administrator, or IT Support role. Solid understanding of operating systems (especially WindowsServer and/or Linux). Familiarity with networking basics (TCP/IP, DNS, firewalls, VPN). Experience with Microsoft platforms such as Windows OS … Server, Active Directory, and basic Office 365 Admin. Scripting ability with PowerShell or Bash for automation. Exposure to monitoring tools (e.g., Zabbix, Nagios, Azure Monitor). Basic experience with cloud platforms (Azure, AWS, or GCP). Strong problem-solving and analytical thinking. Clear communication and ability to explain technical issues to non-technical users. Willingness to learn, adapt More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT … MSP environment Full driving licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, WindowsServer (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments More ❯
working and automation. Description of Role Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new … as well as performing configuration and testing activities as part of an obsolescence project(s). Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. … Science, Engineering, or related field or equivalent work experience. professional-level certification(s) in work field. Typically 5-10 years of relevant experience. Essential Knowledge and Skills Required: WindowsServer 2003 to 2022 Active Directory DNS DHCP Group Policy Windows PKI DFS VMware vSphere and ESXi Veritas Clustering Microsoft Clustering Great customer service Good More ❯
as well as performing configuration and testing activities as part of an obsolescence project(s). Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others. Works without direction and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. … service support Active Directory Active Directory Federation Services (ADFS) Lightweight Directory Access Protocol (LDAP) Privileged Access Management principles knowledge and experience Multi Factor Authentication principles Information Security principles WindowsServer 2003 to 2022 Group Policy Windows PKI DFS Microsoft Clustering Great customer service Good understanding of networks and Domain Structure What We Will Do More ❯
will entail supporting IT hardware, software, networking and cloud technologies and providing trouble shooting and fault resolution. This will include upgrades, builds and configuration of both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can … require your own transport. To be considered for this Technical Support Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers (WindowsServer 2008/2012) Active Directory, Group Policy, DHCP/DNS Back up and DR Networks More ❯
legal and professional standards Were looking for candidates with over 3 years of relevant experience in Platform Engineering, or a related field, with demonstrable hands-on expertise with WindowsServer/Desktop, Redhat Linux (RHEL) Server/Desktop Administration, CITRIX VDI, Active Directory, Group Policy, VMware. Core responsibilities: Implement, maintain and enhance the platforms More ❯
Skills & Experience Significant hands-on experience with CAT cabling installation, testing and fault resolution Secondary school education (minimum), ideally with Microsoft Certified Professional qualification Strong working knowledge of: WindowsServer and Desktop OS Active Directory, Group Policy Microsoft 365 administration and SharePoint Online Core networking: DNS, routing, switching Fibre installation and troubleshooting POS and AV/ More ❯
skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical … issues related to Windows, Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs … documentation, including technical guides and procedures, for both internal and client use. Requirements: Proven experience in a 3rd Line Support role, preferably within an MSP environment. Expertise in WindowsServer, Office 365, and Azure technologies. Strong problem-solving skills with the ability to think critically and work under pressure. Excellent communication skills, both verbal and written More ❯
tech needs and improve operational efficiency Manage vendor relationships and procurement of IT hardware/software Proven track record in IT management or Team-leadership Strong proficiency with Windowsserver environments, cloud platforms (e.g., Microsoft 365, Azure), and networking best practices Experience managing small IT teams with a hands-on, solutions-focused approach Excellent communication skills More ❯