environments Troubleshoot hardware, software, and connectivity issues Escalate tickets when appropriate while maintaining ownership Support cloud and on-prem infrastructure (MS 365, Azure, WindowsServer) Contribute to project rollouts and system upgrades Deliver excellent customer service across all touchpoints Essential Skills & Experience: Minimum 2–3 years … a 1st Line or 2nd Line support Strong customer service and communication skills Experience supporting the following: Microsoft 365 Active Directory/Entra WindowsServer 2022 Networking basics (TCP/IP, DNS, DHCP) Additional Skills (Nice to Have): Microsoft Intune Microsoft Azure/Entra WindowsServer 2025 (preview/build exposure) Security platforms such as Barracuda or Mimecast Basic firewall & networking experience (e.g., SonicWall, UniFi, HPE Aruba) Exposure to device management and endpoint security What’s on Offer: A supportive and fast-paced environment where learning is encouraged Exposure to modern More ❯
environments Troubleshoot hardware, software, and connectivity issues Escalate tickets when appropriate while maintaining ownership Support cloud and on-prem infrastructure (MS 365, Azure, WindowsServer) Contribute to project rollouts and system upgrades Deliver excellent customer service across all touchpoints Essential Skills & Experience: Minimum 2–3 years … a 1st Line or 2nd Line support Strong customer service and communication skills Experience supporting the following: Microsoft 365 Active Directory/Entra WindowsServer 2022 Networking basics (TCP/IP, DNS, DHCP) Additional Skills (Nice to Have): Microsoft Intune Microsoft Azure/Entra WindowsServer 2025 (preview/build exposure) Security platforms such as Barracuda or Mimecast Basic firewall & networking experience (e.g., SonicWall, UniFi, HPE Aruba) Exposure to device management and endpoint security What’s on Offer: A supportive and fast-paced environment where learning is encouraged Exposure to modern More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Management, Conditional Access Policies, and Autopilot. · Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration. · Experience with hosted telephony systems and WindowsServer, including GPO, AD, File Servers, and other server roles. · Proficiency in Windows OS (10 and 11) and … understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND-LET More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
Management, Conditional Access Policies, and Autopilot. · Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration. · Experience with hosted telephony systems and WindowsServer, including GPO, AD, File Servers, and other server roles. · Proficiency in Windows OS (10 and 11) and … understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN. · Interest and exposure to security, including firewalls and Windows security for servers and workstations. IND-LET More ❯
