base. The role involves resolving complex issues, supporting infrastructure, and acting as an escalation point for other IT Engineers. Main duties and responsibilities Providing support across networking, cloud, server, and endpoint environments. Configuring and troubleshooting firewalls, VLANs, switches, and wireless infrastructure. Administering Azure AD, Office 365, and hybrid Active Directory environments. Managing WindowsServer … Autopilot, and MDM/EMM. Desirable Skills & Experience Minimum 5 years' experience in a technical support role (MSP experience desirable). Strong knowledge of networking, cloud platforms, and WindowsServer environments. Experience with virtualization (VMware/Hyper-V) and endpoint management tools. Familiarity with cybersecurity practices and monitoring tools. Full UK driving licence. Relevant certifications (MicrosoftMore ❯
Durham, County Durham, United Kingdom Hybrid / WFH Options
Reed Technology
The successful candidate will be providing technical support to our clients wide variety of customers. This will be provided both onsite and remotely and you will be resolving server, application, networking and hardware incidents in an efficient manner. Responsibilities include: * Resolving incidents and issues directly from customers and escalation from 1st Line teams * Executing client server changes accurately and effectively * Adhering and responding to agreed SLAs * Administer routine server tasks and respond to alerts * Assisting with customer project work where necessary * Taking ownership of customer issues * Occasional travel to client sites Essential Skills and Experience Required * Experience working in a similar role * Strong understanding of Microsoft OS/Office 365/Exchange …/Active Directory/Group Policy * Strong understanding of WindowsServer * Experience working with virtualised servers/VMware/HyperV * Experience working with Networking Technologies * Ability to work in a proactive way in a fast-paced environment * Excellent written and communication skills * Strong understanding of Firewall and Security principles * Basic understanding of working within SLAs * Understanding More ❯
user support, including networking, user account rollout, and application support. Carry out laptop updates, peripheral installation, and hardware swaps (including leasing and large-scale hardware rollout). Support server management and network-related tasks. Manage mass rollout and deployment projects, ensuring smooth delivery and minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills … to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS WindowsServer fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of peripheral devices. Multi-skilled IT background, capable of adapting to More ❯
for the company attending client site visits when required. Essential Skills: Experienced to a 2nd Line Support Level. Experienced with the Microsoft tech stack - Azure, Office 365 and WindowsServer Support. Excellent communication skills. Full UK Driving License. TO BE CONSIDERED Please either apply by clicking online or emailing me directly . For further information please More ❯
client site visits when required. Essential Skills: Experienced to a 2nd/3rd Line support level. Experienced with Microsoft Cloud/On-prem technologies. - Azure, Office 365 and WindowsServer Support. A good understanding of Cyber Essentials certifications. Excellent communication skills with a proven ability for stakeholder management. Networking experience - Routers, Switches and VLANs. TO BE More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
CRG TEC
customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills Windows Desktop and Server, Virtualization (VMware, Hyper-V), AD, Azure, VMWare, Networking etc which is a given if you ve worked within an MSP. This is an adult More ❯
Teesside, Stockton-on-Tees, County Durham, United Kingdom Hybrid / WFH Options
CRG TEC
customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills – Windows Desktop and Server, Virtualization (VMware, Hyper-V), AD, Azure, VMWare, Networking etc which is a given if you’ve worked within an MSP. This is an adult More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
CRG TEC
customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills Windows Desktop and Server, Virtualization (VMware, Hyper-V), AD, Azure, VMWare, Networking etc which is a given if youve worked within an MSP. This is an adult environment More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
CRG TEC
customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills Windows Desktop and Server, Virtualization (VMware, Hyper-V), AD, Azure, VMWare, Networking etc which is a given if youve worked within an MSP. This is an adult environment More ❯