smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, WindowsServer, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately Exposure to More ❯
smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, WindowsServer, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately Exposure to More ❯
Thornaby, Stockton-on-Tees, Cleveland, England, United Kingdom
Reed
be responsible for maintaining servers, networks, and systems, supporting users, and driving improvements in performance, security, and efficiency. Key Responsibilities: Manage and resolve support tickets across teams Administer Windows/Linux servers, virtual environments, and network components Maintain Active Directory, SQL Servers, and telephony systems Implement cybersecurity best practices and disaster recovery plans Collaborate with internal developers and … external IT partners What You’ll Need: Experience within a similar role Strong experience with WindowsServer and M365 Proficiency in networking and monitoring tools Excellent troubleshooting skills and a proactive mindset More ❯
