IT Support Team Lead (2nd Line)
Hayes, Hillingdon, Greater London, UK
MFK Recruitment
different Education sites, all within a few miles of each other. IT Support Team Lead (2nd Line) - primary responsibilities: Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Incident and problem management – taking over from 1st … introducing performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Technical experience required: (not all essential) Windows Server Office 365 Networking Active Directory Firewalls Switches Cloud and Virtualization Some highlights of working with my client: Personalised training platform Skills More ❯
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