2nd Line IT Support Engineer
Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client … relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong knowledge of Microsoft technologies (Windows OS, Windows Server, O365, Active Directory). Experience supporting virtualisation platforms (VMware/Hyper-V). Good understanding of networking fundamentals (TCP/IP, DNS More ❯
Employment Type: Permanent
Salary: £35,000
Posted: