2nd Line MSP Support Engineer
- Hiring Organisation
- Verus Recruitment
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
clear processes. What you'll be doing: Taking ownership of 2nd line support tickets and seeing them through to resolution. Troubleshooting issues across Windows Server, Microsoft 365 and client infrastructure. Supporting user environments, servers, backups and connectivity. Responding to alerts raised by monitoring systems. Providing remote … resolve complex or recurring issues. What we're looking for: Previous experience in an MSP or managed services environment. Strong troubleshooting skills across Windows 11 and Windows Server. Good working knowledge of Microsoft 365, Exchange and Active Directory. Understanding of networking fundamentals including DNS, DHCP ...