go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office 365, WindowsServer, networking, and wireless systems. This is a hands-on, client-facing role where your ability to troubleshoot, communicate, and deliver results will shine. What You'll … project deployments and daily IT operations Ensuring client satisfaction through proactive communication and service excellence What You Bring Essential: Proven experience in IT support roles Strong knowledge of Windows Desktop (7-11), Office 365, Active Directory, DNS, and more Excellent communication and customer service skills Ability to work independently and as part of a team Full UK driving More ❯
providers Ability to plan, track and coordinate complex technical activities Good verbal and written communication skills and the confidence to interact with technical peers Microsoft skills to include Windowsserver, SharePoint and some SQL server. Strong customer facing verbal and written communication skills Motivated by efficient use of technology to solve business problems Lateral thinking and More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
Awareness of Hardware Security Modules is an advantage Other experiences with Identity & Access Management solutions (trust and assurance, Identity Governance & Administration, Privileged Access Management) are welcome Familiarity with WindowsServer administration, Active Directory, Remote Access, Virtual Private Networks (VPN), Microsoft Certificate Services, Active Directory Federation Services or other Federation Services, Microsoft Azure, Microsoft EntraID, Microsoft365, Linux More ❯
deliver exceptional technical support to clients on-site. You ll be the face of IT when clients need you most whether that s deploying new hardware, tackling emergency server issues, or guiding users through on-site troubleshooting. When you're not out in the field, you'll be based at the Selsey HQ. My client has an excellent … resolution and follow-up What We re Looking For Minimum 2 years experience in a similar MSP (IT Managed Services Provider) technical field support role Strong knowledge of WindowsServer, Office 365, and virtualisation (Hyper-V) Comfortable in server domain environments Confident with hardware installs, troubleshooting, and support Full, clean UK driving licence GCSEs More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
dynamic force in the industry. Job Purpose: The Pre-Sales Technical team is responsible for delivering technical solutions to both new and existing customers, focusing on Networking, Cloud & Server Infrastructure, and Cyber Resilience, primarily utilising Microsoft 365 and Azure. As an IT Pre-Sales Engineer , you'll play a crucial role in our sales process. You'll articulate … a technical role, preferably within an MSP environment such as presales, support, project management or technical delivery. A solid understanding of core product sets including M365, Azure, AVD, WindowsServer and associated storage/hardware solutions, Networking Solutions including HPE, Meraki and SonicWALL, Cyber Products such as MS Defender, Bitdefender, Mimecast and Rocket Cyber. Experience in More ❯