Second Line Support Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Swindon, England, United Kingdom
customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues Manage tickets and SLAs … helpdesk processes Perform occasional on-site visits to customer environments Required Skills 5+ years IT support experience (MSP experience desirable) Strong knowledge of Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Networking and security fundamentals Experience with Datto Autotask and Intune ...