1 of 1 Windows Server Jobs in Tamworth

2nd Line Support Engineer

Hiring Organisation
Digital Waffle
Location
Tamworth, England, United Kingdom
Responsibilities Act as the escalation point for 1st line support, managing complex or unresolved issues through to resolution Perform advanced troubleshooting across desktop, server, network, and cloud environments Identify root causes of recurring issues and implement long-term fixes Administer and support Microsoft 365 services, including Exchange Online … security policies, and endpoint management Manage devices via Intune, including enrolment, compliance, and deployment Troubleshoot networking issues (DNS, DHCP, VPN, and connectivity) Support Windows Server environments, file services, and basic virtualisation Collaborate with 3rd line engineers on escalations, projects, and infrastructure improvements Identify opportunities to improve ...