2nd Line Support Technician
- Hiring Organisation
- Manpower UK Ltd
- Location
- Morley, West Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £30000/annum
troubleshoot, resolve, and escalate IT issues where required. You'll be responsible for delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems. Key Responsibilities Providing 2nd line technical support across desktop, server, and cloud environments Troubleshooting and resolving issues relating to Microsoft 365, Exchange, Teams, SharePoint, Azure AD, and Intune Supporting Windows Server environments Diagnosing and resolving networking issues including VLANs, routers, switches, firewalls, VPNs, and routing Managing support tickets and system alerts through the helpdesk ...