Service Desk Team Leader
- Hiring Organisation
- SRG
- Location
- Altrincham, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
remote support across a global user base Acting as an escalation point for more complex technical issues Supporting infrastructure and user-facing systems across Windows environments and Microsoft technologies Contributing to global IT projects and improvements to ways of working Supporting onboarding/offboarding processes and access management Working … business stakeholders to deliver a consistent, reliable service Tech Environment You'll be working across a broad, hands-on technology estate, including: Windows Server & Windows 10/11 Microsoft 365/Entra (Azure AD) Networking fundamentals (Wi-Fi, switches, patching) End-user devices, printers, and AV/conferencing ...