including bonus, commission pay, annual leave, pension scheme, on-site parking any many more perks! Service Desk Engineer – Key Skills: Microsoft Office Suite and Windows OS – Must First Line Support Incident Management Hardware and Software Troubleshooting Network Support Communication – both internal and external Service Desk Engineer – On-site Due More ❯
immediate and/or wider ICT teams to enhance performance and development. Characteristics of the Role Experience: Proven experience in ICT operational delivery, supporting Windows 10, smartphones, laptops, and desktops, and resolving incidents and problems. Skills: Strong troubleshooting and diagnostic skills, and a commitment to excellent customer service. Ability … V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows 10, smartphones, laptops, and desktops. Experience in resolving incidents, requests, and problems. Capability to identify and deliver service improvements. Strong customer service ethos. Proven More ❯
